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Product details

  • Brand: Beko
  • Catalogue number: 257/8712
  • Manufacturer's number: DCU823OW

Beko Support

Eire: UK:
01 862 3411 0333 207 9710
Mon-Fri: Sat-Sun:
8am to 8pm 10am to 4pm

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Please ensure that you refer to your instruction manual on the routines for cleaning & maintaining your machine.  These routines are usually carried out after every cycle, in particular the cleaning of the filter & hose (if your machine is vented).

Please ensure that the filter behind the door has been empied and cleaned. Also ensure that the water compartment is emptied after every cycle. If the issue persists, please contact the product helpline on the right hand side of this page.

Please ensure you have removed the 'transit bolts', refer to your instruction manual on how to do this.

If you are out of guarantee and you do not have an extended warranty (breakdown care plan etc), we can still offer you a repair service.

Repair and Care will provide a prompt repair for white goods items that are under eight years old, please click here for more information and book your repair today.

How-to videos

  • How to change your plugs fuse

  • Troubleshooting your condensor dryer

  • How to use your tumble dryer

Returns policy

If you need advice about your product, please in the first instance contact the support provider using the number on this support page.

If your product has developed a fault or you need to return it then please visit our most up to date returns policy here.