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How to solve vacuum charging issues?

Handheld vacuums are popular for cleaning our homes. They work by charging up the battery in the main unit, and once fully charged, can be used without any cables attached. If you find your vacuum isn’t charging, you will have difficulty operating the vacuum. Below we have highlighted our advice for solving charging issues.

Has it been left for the full charging time?

If you are experiencing charging issues, we would firstly recommend checking if the vacuum has received the full charging time. The charging time will vary by your model of vacuum, however the vacuum will generally display indicator lights. These lights show if the vacuum is still charging or if a full charge has been received. We advise to wait until a full charge has been received, using the lights and the timings advised in the manual, before operating the vacuum.

Can you try an alternative plug socket?

If you find the charging lights are not showing, or the vacuum does not appear to have received a charge even though it has been left the full time, we would recommend trying an alternative plug socket. The reason for this is that the plug socket originally being used may not have been providing enough power. In these instances, ensure you are avoiding charging via an extension lead and try a mains plug socket instead.

Can you check for any debris or damage in the charging port or cable?

When connecting the charging cable to the vacuum, you should check there is no debris that could be preventing the contacts from connecting properly. If the contacts are not making contact, the charging may not be successful. We would recommend brushing away any debris with a soft cloth and gently blowing on the cable and port to remove anything.

If you notice any visible imperfections or damage, this would likely be the cause of the issue. In these instances, we would recommend sourcing an alternative charging cable. Your user manual may state where a new cable can be purchased from, or you can contact the manufacturer directly to get more information on this.

Have you cleaned the filter and checked for blockages?

We also recommend to ensure the vacuum has been cleaned if you are experiencing charging issues. You may find the vacuum is not turning on when fully charged due to blockages preventing it from starting. In this case, remove the filters and clean them, and remove any blockages in the floor head and any accessories/tubing.

To summarise

The charging on the vacuum may be affected by different things, but we would recommend ensuring you are leaving the vacuum to charge for the full time advised in the manual and trying alternative sockets if necessary. Alongside this, ensure the vacuum is cleaned regularly. You can view all vacuum cleaners and floorcare here.